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Privacy Policy

MacQueen exists to help build connections between people and make the world more open and inclusive. In short—to build a world where anyone can belong anywhere. We are a community built on trust. A fundamental part of earning that trust means being clear about how we use your information and protect your human right to privacy. This Privacy Policy describes how Airbnb, Inc. and its affiliates (“we,” “us,” or “MacQueen”), process personal information that we collect through the MacQueen Platform. Depending on where you live and what you are doing on the MacQueen Platform, the supplemental privacy pages listed below may apply to you.

1. Information needed to use the MacQueen Platform.

We collect personal information about you when you use the MacQueen Platform. Without it, we may not be able to provide you with all services requested. This information includes: Contact Information, Account, Profile Information. Such as your first name, last name, phone number, some of which will depend on the features you use. Identity Verification and Payment Information.

1.2 Use of Personal Information

We use your personal information for various purposes described below, which depend on the site you visit or the app you use Your Use of Online Sites, Apps, and Services:

- Book the requested travel or enable vacation property booking - Provide services related to the booking and/or account

- Create, maintain, and update user accounts on our platform and authenticate you as a user

- Maintain your search and travel history, accommodation and travel preferences, and similar information about your use of Expedia Group’s platform and services, and as otherwise described in this Privacy Statement

- Enable and facilitate acceptance and processing of payments, coupons, and other transactions - Administer loyalty and rewards programs

- Collect and enable booking-related reviews

- Help you to use our services faster and easier through features like the ability to sign-in using your account within the online services and sites of some of the Expedia Group companies

2. Security

We want you to feel confident about using our platform and all associated tools and services, and we are committed to taking appropriate steps to protect the information we collect. While no company can guarantee absolute security, we do take reasonable steps to implement appropriate physical, technical, and organizational measures to protect the personal information that we collect and process.

3. Provide, Personalize, Measure, and Improve our Advertising and Marketing

We may use personal information to:

  • send you promotional messages, marketing, advertising, and other information based on your preferences and social media advertising through social media platforms,
  • personalize, measure, and improve our advertising,
  • administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by Airbnb or its third-party partners,
  • analyze characteristics and preferences to send you promotional messages, marketing, advertising and other information that we think might be of interest to you, and
  • invite you to events and relevant opportunities.


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